Frequently Asked Questions

Still have questions? Before contacting us you might want to look through the questions and answers in this section. If you don't find the answer here feel free to send your question to info@tridentinfonet.com Please click on the questions in order to read the answers.


Go to our website and click Register link top of the page and fill mandatory detail under the Create Account section. After filling all detail click Register Now to generate Username & Password. Your Username & Password will be sent in your email address associated with your account.

Use the Forgot Password option on the Login page and insert Username and Email. You will need the valid email address associated with your account. A Password will be sent in your registered email address.

Unlike other companies we do not need treat you differently if you have more money or make more money than others. We treat every customers the same regardless of their status or company. This is the reason why we are the only company at our level that shows prices for a lot of most common web design, web development and online marketing builds. We have nothing to hide as we know our prices are fair and affordable when comparing apples to apples, with that being said the best way to see how much your website will cost is to talk to us.

The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

Our standard static websites take approximately 15 days to create including content. Our E-commerce (online store) websites take approximately 120 days to create depending on your unique needs. This time will vary from project to project according to customers needs.

This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew of 5. Who that will be depends on your project needs and what stage of the process you are in during the project.

As mention above, everything we do have unlimited revisions until you are 100% happy with the design. This is also true for our graphics department. We do logo design, business card design, flyer design, brochure design, stationary, banners and much more as we help you build your brand.

We are a reliable company, we have been in business for over 4 years for a reason. Our websites are 100% custom build, with unlimited revisions. We offer life time support! Our web developers have been certified by Google way above average. But most important we are not here just to build your website. We want a long time relationship that you can count on. We are here today and here tomorrow. Our main goal is for your business to succeed online, because your success is our success. We are different because we care about your business goal and we are committed to achieve that goal not matter what it takes.

In order to have a personal email address, you need to buy a domain and hosting. If you have them, log into your hosting cPanel (or dashboard) and look for "emails". There should be a place where you can create your own email address. Usually, there are no limitations for that. They are all free, and you can create as many as you like.

There's no right or wrong answer for that. I usually try to get a domain for you that ends with .com since people will remember it. If there are no .com available for that name, I'll go with others. If we are making a site for your local audience, I should choose your country domain extensions, but still it will depends on your choice. For example, if your main visitors are from India, go with ".co.in or .in". If your main visitors are from worldwide, go with the ".com" extension.

If you already bought a domain name, you will need to get a web hosting provider too, otherwise you can't set up your site for others to read and browse. I recommend our Hosting Plans. We are well established and provide 24x7 customer support service. We are also a bit cheaper than the rest of the hosting companies out there. Make sure you choose your hosting package has unlimited bandwidth and disk space so you don't have to change it later on.